1XBet becomes Global Betting Partner of Cardiff City FC
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The player acknowledged knowing another account holder, but denied any relationship. The casino maintained that the decision was fair and reasonable but initially provided no evidence. After reviewing the case and reaching out to the casino, we had received evidence supporting the casino’s claims of multiple accounts.
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- Therefore, we had been unable to investigate further and had to reject the complaint.
The mediator asked the casino to provide proof of these accusations and also did the player. Unfortunately, the casino never provided any proof and the case remained unresolved. The player from Brazil has been accused of opening multiple accounts. However, after gathering the necessary information from all involved, the complaint was closed as “rejected” because the player’s issue concerns sports betting and accusations related to it. The player from Singapore is struggling to withdraw his winnings.
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There is also a lot of Kenyan players that use 1xBet and are very happy with this bookmaker. The player from Belarus is experiencing problems with completing KYC. The casino keeps asking him to send the same documents over and over. The player provided everything and then he was accused of having multiple accounts. Unfortunately, the casino only described what happened without providing supporting evidence, therefore we were forced to close this case as unresolved.
The player had disputed this claim, stating they had never made such a declaration and had requested the payout of their winnings amounting to 4152 Brazilian real. The casino had claimed the player had requested the account blockage citing gambling addiction, and the request had come directly from the player’s authorized account. The casino had also mentioned that the player’s balance at the time of account blockage did not amount to 4152 reals. The player had been asked to provide a medical document confirming or refuting the gambling addiction to unblock the account.
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With the rest of his funds, he kept on playing, got his balance up to €3,000 once again and requested a withdrawal. The casino asked him to send more documents for verification but soon after, they closed his account. The reason why they did so was that according to them, he had multiple accounts. Later on, the casino promised they would provide an update regarding this issue within forty-eight hours, but they didn’t do so. The player from Chile experienced repeated account verification requests from 1xbet despite having played there for months and previously making successful withdrawals. The player provided numerous documents and complied with all requests, but continued to receive a response to wait.
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We sought additional information from the player to help resolve the issue but received no response. Thus, we were unable to investigate further and had to reject the complaint. However, upon the player’s request, the complaint was reopened. In the end, the player was able to go through a video call verification and received his winnings. The player’s account was closed by the casino due to suspicions of identity, but the main issue was resolved successfully.
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Despite having provided all the requested documents, the issue had remained unresolved. We had informed the player that depositing from a third-party account was against the casino’s terms and that the casino had the right to void winnings and block accounts based on this. We had also clarified that we handled complaints related to online casinos only and had limited insight into sports betting issues. Despite this, we had offered to contact the casino on the player’s behalf. The player from France had requested a withdrawal less than two weeks before submitting this complaint. The player claimed that the online casino confiscated his winnings of €49.32 from a welcome bonus, suspecting him of having multiple accounts.
A player from Norway made multiple deposits to 1xBet that were deducted from his bank but were not credited to his account. Despite providing transaction IDs as proof, the casino refused to acknowledge them due to the lack of a timestamp, which the player’s bank did not provide. The Complaints Team advised the player to contact his payment provider for an investigation. Due to the player’s lack of response, the complaint was rejected.
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The player from Morocco has been blocked and accused of providing falsified documents. After a verification process was complete, the player was successfuly verified and his winnings were paid. The player from the Philippines has been waiting for a withdrawal for less than two weeks.
The player complained that following a succession of refused verification documents, the casino blocked his account accusing him of violating the rules by having several accounts opened. However, they failed to provide proof and have not replied to this complaint. The player from India has requested a withdrawal less than two weeks prior to submitting this complaint. The player from Morocco is experiencing difficulties withdrawing his winnings due to ongoing verification. After some time the situation was resolved and the player has received his payment.
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We attempted to investigate the issue, but due to the player’s lack of response to our inquiries, we were unable to proceed and had no option but to reject the complaint. The player from Argentina had a pending withdrawal at 1xbet casino. Despite having deposited successfully, he was then asked for verification documents, which he had sent, but hadn’t received a response after three days. We had asked the player to provide more details and documents to verify his identity.
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After the investigation and studying proofs from the casino, it was concluded that the player has forged submitted documents. The player from Portugal has had their account blocked by the casino, claiming they have multiple accounts. The player from Nigeria had reported that his 1xBet account had been blocked for KYC verification. Despite having provided the requested documents, 1xBet support had claimed the identification provided was fake.
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The player from Nigeria has been accused of opening multiple accounts. After investigating the issue, it became clear that the decision of the operator was exclusively related to sports betting. A player from Algeria has been blocked from withdrawing funds until account verification is completed. Despite sending all required documents, the account was closed and funds were confiscated with no given reason. The player from Mexico had experienced issues with the document verification process at 1xBet as he could not provide a bank statement with a card number on it.
The player had claimed that the customer service was unresponsive to his queries. After reviewing the case, we had asked the player for more information to better understand the situation. However, the player did not respond within the given time frame.
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Player’s account was deleted without notice.
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An Indian player’s withdrawal and casino gameplay were blocked. Despite having provided the requested ID cards and other details to the casino’s security team, further requests were made for a mobile operator app screenshot containing personal data. The player was struggling to meet these requirements and sought assistance. The player admitted to having entered incorrect information during registration, specifically a shortened version of his name. This discrepancy led to the casino questioning the legitimacy of his account.
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Despite complying with the request, his documents were rejected, putting his nearly $2700 at risk. We attempted to assist the player and requested more information to clarify the situation. However, due to the player’s lack of response to our messages and questions, we were unable to proceed with the investigation or provide potential solutions. The player from Germany asked the casino to get self-excluded due to his gambling addiction.
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After complying with the betting requirements, the casino is asking for documents. However, their support team is not responding to the player’s queries. After a closer examination, we ended up rejecting this complaint as unjustified. The player from Tunisia encountered a Google authentication problem that prevented him from accessing his casino account.
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We had advised the player to wait for 14 days, as withdrawal processing could take up to two weeks. After two weeks, the casino had informed that the withdrawals were rejected due to technical reasons and the funds had been returned to the player’s game account. The player had won €3,000 and after successful verification, was able to withdraw €2,000.
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However, the player did not respond to our messages and questions. As a result, we were unable to investigate further and had no choice but to reject this complaint. The player from Mexico had struggled with the account verification process, which had prevented him from withdrawing funds. The casino continued to reject the bank statement provided, even though it showed all the requested data. The player had initially created two accounts, which led to complications during the verification process. Despite having provided multiple bank statements and even a video of the process of obtaining the statement, the casino continued to request more detailed information.
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The player from Morocco was facing difficulties in withdrawing $4000 from 1xbet. Despite having successfully verified his identity, the casino accused him of using falsified documents and blocked his withdrawal attempt. The player stated that he had won the amount through sports betting, not casino games. Due to the fact that our forum only dealt with online casino complaints, we were unable to assist him further. However, we offered to provide him with a list of websites that might have been able to help with his sports betting issue. The player from Benin had had her 1xbet account locked for almost 10 months.
They will be tasked with building partnerships and taking the game as deep as they can. Sophie Devine’s unbeaten hundred led them to their only win of the ODI series in the final match. There are several all-rounders in this squad and that adds to the variety in the bowling attack. In the bowling attack, Brunt and Ecclestone will be supported by Lauren Bell and Kate Cross while Charlotte Dean plays a key role in the spin department with her off-break bowling. The batting lineup is quite deep and they’ve got plenty of reliable batters in the top 4.
The player was advised that the investigation will take 180 days. The player struggles to withdraw his balance due ongoing verification. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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The player later confirmed that the deposit was refunded and he no longer has issues with withdrawals, therefore we marked this complaint as resolved. The player from Singapore had been restricted from withdrawing their winnings from the 1xbet casino. Upon investigation, we discovered that the player had created and actively used two different accounts, which was a violation of the casino’s terms and conditions. Due to these violations, we were unable to proceed with the complaint and it was subsequently rejected. The player from El Salvador had requested a withdrawal prior to submitting this complaint. The player had indicated that the only issue was with the account statement, with all other aspects having been verified already.
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You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email. I would like to request details on the licence and subsequent suspension and possible ban on the betting and gambling brand 1xBet. But they may not be appropriate for busy lives because they are more prone to bending or breaking.
Despite extending the timer for response, the player had not provided any further information. Therefore, we had been unable to investigate further and had to reject the complaint. The player from Japan had his account suspended and was unable to withdraw his balance.
Despite having communicated this to the support and security teams, his messages were being ignored. The player had been given multiple chances to respond and provide the necessary information, but failed to do so. As a result, we had rejected the complaint due to the player’s lack of response.
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The club is yet to win from the two matches played in the Championship play-off. They lost to Anzhi Makhachkala 1-2 on Sunday, 27 November and will face table leaders Zenit today in their third Championship play-off. The club is seated at the bottom of the Israeli national league table with eight points from thirteen league games. Defender George Baysah of Maccabi Umi Al Fahm will move all out on Monday against stranger Hapoel Jerusalem at the Umi El Phchem Park. This site is not endorsed by Sports Interactive or SEGA and is intended for entertainment purposes only.
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The player had tried this process three times and waited for two weeks, but the issue remained unresolved. We attempted to investigate the player’s complaint, but due to a lack of response from the player, we were unable to proceed further and had to reject the complaint. The player from Benin had won a substantial amount at an online casino but had trouble withdrawing his winnings. After fulfilling numerous documentation requests and participating in a Skype call, his account had been blocked unexpectedly.
The player struggles to withdraw his balance.
She had sent another set of documents to Mexico, but the issue had remained unresolved as the casino was awaiting the delivery. After a lack of response from the player to the team’s inquiries, the complaint had been rejected. The player from Egypt had had issues with his withdrawal request of $7,558 from betting winnings. The player had been willing to cooperate fully with the casino’s verification process, although he had found the request for crypto wallet data nonsensical. After the Complaints Team had advised him to follow the casino’s instructions, the player’s issue had been successfully resolved and his complaint had been closed. The player from France had reported an issue with the online casino platform, 1xbet, where his betting odds had been unexpectedly reduced.
However, 30 days is a very generous period of use, so take your time. Rushing with your bonus will likely just lead to wasting a good opportunity to potentially make some winnings. New players are in for a real treat – you’ll get a 1xBet bonus in the form of a 100% match up to €/$200 when you make your first deposit, and there’s no need for any 1xBet promo codes. You will, however, be able to find that good set of markets within each game and the same competitive 1xBet odds will be available throughout. Overall, there is a good choice here, and it’s understandable that the niche sports would disappear.
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He argued that he only had one account and his identity had been verified successfully. The player also reported that he used a VPN, which looked not to be a problem. The casino responded by stating that the player had violated their terms and conditions by having multiple accounts.
The player from Ukraine is criticizing withdrawal process together with particularly high fees. After the player’s account had been successfully verified, the player confirmed receipt of the payment afterwards. The firm’s UK licence was suspended after reports of their websites hosting betting on cock fighting, children’s sport and using pornography to encourage betting. 1xBet bookmaker company will activate its sponsorship on CAF’s official digital platforms as well as official stadiums of the competitions.
The player from Bolivia had been trying to verify his account for a week but it remained in the processing queue. The player reported that the verification process had been ongoing since February 16th and all the documents had been accepted. Despite our team’s efforts to mediate and extend the complaint’s timer, the player did not respond to our messages, leading to the rejection of the complaint. A player from Bolivia has been waiting for account verification for 20 days to process a withdrawal. The required documents were provided, but despite contacting live support daily, the issue hasn’t been resolved. The player from Argentina, who has been betting regularly for several months is now unable to withdraw winnings from a recent bonus.
These include scans of things like a utility bill, any identification cards you hold, and things relating to a bank account. These are not required right away, but they might be necessary when you withdraw your winnings, or you aim to complete a second deposit later. The player from Netherlands complains about an uncertain issue.
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The player had last communicated with the casino in May 2023 and had been unable to get a response since then. We had received the player’s verification documents but could not assist due to the complaint being over a year old, which made it a ‘cold case’. He had deposited 10,000, which was debited from his bank account but was never credited to his 1xBet account.
By clicking the language tab on the top of the home page, you can select an alternative to English with a number of choices available. Live bets are clearly displayed when you open the website, with up-to-date statistics available on popular games. Support is easily accessible through live chat or by calling their customer service line directly. What 1xbet offers is mobile, Android and iOS versions of the website. 1xBet offers a range of convenient deposit methods to players from Kenya. Deposit can be made using Kenyan shillings, or any other currency of your choice.
For the main games, live betting at 1xBet is active and plentiful. 1xBet offers an almost unrivaled selection of sports betting options compared to their competitors. For example, do you know any other betting site offering cock fighting and surfing as part of their selection? Of course, 1xBet also offers all the conventional sports such as football, hockey, basketball and many more. On the bottom line, 1xBet is a great betting site which offers huge potential for Kenyan players.
The player confirmed that he had played with the deposited funds, making it technically impossible for the casino to credit the bonus afterward. We communicated that we couldn’t compel the casino to credit any bonus and offered further assistance. However, the player expressed dissatisfaction and didn’t require further help. The player from Brazil had made three withdrawal requests on the 1xbet platform, which had remained unprocessed. Despite multiple contacts with the casino and assurances of resolution within 24 hours, the issue had persisted for five days.
Despite having provided relevant screenshots multiple times, including a bank statement, and following up at length, the problem remained unresolved. We had requested additional evidence from the player, including a comprehensive bank statement, to investigate the issue further. However, due to the lack of response from the player, we had to reject the complaint.
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We ended up rejecting the complaint because the player stopped responding to our messages and questions. ”SuhoiAleks” from Russia complained about verification issue and the fact that casino had confiscated his balance due to accusations of duplicate accounts. The player from Brazil is criticizing the mandatory deposit wagering for real money. The player from Mexico has deposited money into casino account but the funds seem to be lost. We’ve rejected this complaint as per the player’s explicit request.
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The player from Ukraine has been charged a withdrawal fee of 10% from the requested amount. Later, it became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular. After a thorough review of the provided information, we rejected the player’s complaint as ‘unjustified’.
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